Refund policy
Return & Refund Policy
Last updated: September 2026
Thank you for shopping with us. Please read our policy carefully before placing your order.
No Returns
We do not accept returns for change-of-mind purchases.
This includes:
- Incorrect size ordered
- Incorrect colour selected
- Change of mind
- No longer wanting the item
- The item not being suitable
Please check our size chart and product details carefully before placing your order.
Refunds
While we do not accept returns, we may provide a refund where appropriate.
If you receive an item that is:
- Faulty or defective
- Damaged upon arrival
- Incorrectly sent
- Significantly different from the product description
please contact us as soon as possible after receiving your order.
To request a refund, please provide your order number and clear photos or videos showing the issue. We will review your request and determine whether a refund is applicable.
If your refund is approved, the refund will be issued to your original payment method.
Change-of-Mind Refunds
We do not provide refunds for change-of-mind purchases, including incorrect size or colour selections.
Please refer to our size chart before ordering. If you are unsure about sizing, we recommend contacting us before placing your order.
Contact Us
If you believe you have received a faulty, damaged, or incorrect item, please contact us through the contact details provided on our website with your order number and details of the issue.